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VizisTATva is a web-based application designed for service providers and enterprise. Simple and easy to use, it allows IT mangers to track in a single CMDB all configuration items and their relationships. With VizisTATva, say goodbye to excel files and increase your productivity by managing user requests incidents, problems, changes and your service catalog in a single repository.
A lot of information about the IT is stored in Excel files, VizisTATva’s import toll helps loading all this information into the application. The import wizards guide the user, check the data consistency and report the planned changes before user confirmation. All elements managed in the application, as well as their relationships, can be imported massively. This facilitates and accelerates the recovery of existing data and their update.
VizisTATva provides different types of tickets, each with a specific workflow :
Customizable emails can be sent each time a ticket status changes.
VizisTATva users a fully configurable data model which can be adapted to each company’s needs. The customization encompasses: